Terms of Service

Terms of Service

Effective Date: March 1, 2026

This website is operated by Otaku (referred herein as “we”, “us” and “our”).

OtakuPH was established to provide trendy, high-quality, and affordable summer wear specifically curated for the Philippine lifestyle. From beach outings to urban summer styles, our mission is to make every "Otaku" feel confident and stylish in the tropical sun. We operate primarily through our online store at https://otakuph.com, serving customers across Luzon, Visayas, and Mindanao.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink (including our 15-Day Free Return Policy).

 


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted. Credit card and E-wallet (GCash/Maya) information is always encrypted during transfer over networks.

 

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION

We aim to provide the most accurate descriptions and pricing for our summer collections. However, we are not responsible if information made available on this site is not accurate or current. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES

  • Exclusivity: Certain summer styles may be available exclusively online through our website.

  • Colors: We have made every effort to display the colors of our clothing as accurately as possible. Please note that actual colors may vary slightly due to your monitor settings.

  • Returns: All products are subject to return or exchange only according to our 15-Day Free Return Policy.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. In the event that we change or cancel an order, we will attempt to notify you via the mobile number or email provided. Especially for Cash on Delivery (COD) orders, we may contact you via SMS/Messenger to confirm the order before dispatch. Failure to respond to confirmation requests may lead to order cancellation.

SECTION 7 - THIRD-PARTY LINKS & OPTIONAL TOOLS

We may provide access to third-party tools (like courier tracking from J&T or Flash Express) or links to third-party payment gateways. We are not liable for any harm or damages related to your use of these third-party services.

SECTION 8 - USER COMMENTS AND FEEDBACK

We love seeing our customers in their OtakuPH outfits! If you send us reviews or photos, you agree that we may use them for marketing purposes. We reserve the right to remove any content that we deem offensive or unlawful.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which is designed to comply with the Philippine Data Privacy Act of 2012.

SECTION 10 - ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, and availability. We reserve the right to correct these at any time without prior notice.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site for any unlawful purpose, to infringe upon our intellectual property, or to harass/discriminate against others. We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that our service will be uninterrupted or error-free. You agree that your use of the service is at your sole risk. In no case shall OtakuPH be liable for any injury, loss, or damages arising from your use of our products.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Email: support@otakuph.com

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